Mark Champine is the Head of Customer Experience – North America When a vehicle is being assembled, it travels along a conveyor belt. It doesn’t move under its own power until it reaches the end of the line. It’s a sequence that happens 24-7 in our plants around the world. But one day in August
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An Act of Love: FCA Reaffirms Commitment to the Americans With Disabilities Act
Mark Champine is the Head of Quality – FCA North America On July 26, 2020, Americans will celebrate 30 years of progress in access and inclusion with the anniversary of the Americans with Disabilities Act (ADA). The ADA is a civil rights law, enacted in 1990, that prohibits discrimination against individuals with disabilities in all areas
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Many Fingerprints on FCA’s Improved IQS Results
Mark Champine is the Head of Quality, FCA – North America Media have reported extensively on the Dodge brand’s top finish* in this year’s J.D. Power Initial Quality Study (IQS) – news that was warmly received by customers and dealers. The Ram brand’s third-place ranking,** up from 21st last year, was similarly celebrated. But, as
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